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Pre Sale Questions

At Zevarly, we offer a wide range of jewellery, including engagement rings, wedding bands, necklaces, bracelets, earrings, and more. We also specialize in custom jewellery design to bring your unique vision to life.
We offer a handy ring size guide on our website to help you find the perfect fit. Alternatively, you can visit our physical store, and our staff will be happy to assist you in measuring your ring size accurately.
Yes, we offer custom jewellery design services. Whether you have a specific design in mind or want to modify an existing piece, our expert jewelers can work with you to create a one-of-a-kind item that suits your style and preferences.
We are committed to ethical and sustainable practices. Our diamonds and gemstones are sourced from reputable suppliers who adhere to fair trade and environmentally friendly standards.

Proper jewellery care is essential. We provide care and cleaning instructions for each type of jewellery on our website. However, you can also visit our store, and our team will offer advice on cleaning and maintaining your jewellery.

We offer a hassle-free return and exchange policy. Please refer to our Returns & Exchanges page on our website for detailed information on the process and eligibility criteria.

Yes, we have an in-house jewelry repair service. Our skilled jewelers can help with resizing, restringing, prong repair, and more. Feel free to reach out for specific repair inquiries.

Technical Questions

Yes, we employ Computer-Aided Design (CAD) and Computer-Aided Manufacturing (CAM) technology to create precise 3D models and prototypes for custom jewelry designs. This ensures accuracy and precision in the final product.

We utilize advanced Direct Metal Laser Sintering (DMLS) and Selective Laser Melting (SLM) techniques for 3D metal printing, which allows for intricate and detailed designs.

We provide gemstone testing and certification services through reputable gemological laboratories. The certification ensures the authenticity and quality of the gemstones used in our jewellery.
Absolutely. We provide clients with 3D renderings of their custom jewellery designs for approval before moving forward with production. This allows you to visualize the final piece.
We use state-of-the-art encryption technology to secure online transactions and customer data. Our website follows industry-standard security protocols to protect your information.
We utilize a sophisticated inventory management system to keep track of jewellery stock, ensuring accurate product availability and preventing overbooking of items.
You can track the status of your order through your online account on our website. We provide regular updates on the progress of your purchase, from production to shipping.
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