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- Pre Sale Questions
- Technical Questions
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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with us.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Pre Sale Questions
Proper jewellery care is essential. We provide care and cleaning instructions for each type of jewellery on our website. However, you can also visit our store, and our team will offer advice on cleaning and maintaining your jewellery.
We offer a hassle-free return and exchange policy. Please refer to our Returns & Exchanges page on our website for detailed information on the process and eligibility criteria.
Technical Questions
Yes, we employ Computer-Aided Design (CAD) and Computer-Aided Manufacturing (CAM) technology to create precise 3D models and prototypes for custom jewelry designs. This ensures accuracy and precision in the final product.
We utilize advanced Direct Metal Laser Sintering (DMLS) and Selective Laser Melting (SLM) techniques for 3D metal printing, which allows for intricate and detailed designs.